Reverse Logistics

REVERSE LOGISTICS is the process of moving goods from their typical final destination to another point, for the purpose of capturing value otherwise unavailable, to place back into inventory, or the proper disposal of the products. Reverse Logistics activities include:

• Processing returned merchandise for reasons such as PO cancellation or refusal, overages, damage, salvage, seasonal, restock, or recall.

RETURNS MANAGEMENT is that part of supply chain management that includes, returns, reverse logistics, gatekeeping and avoidance.

Avoidance involves finding ways to minimize the number of items that need to enter the return flow.

Gatekeeping means making decisions to limit the number of items that are allowed into the reverse flow. Successful gatekeeping allows firms to control and reduce the rate of returns without damaging customer service. Gatekeeping eliminates the cost associated with returning products that should have not been returned or the cost of products that have been returned to the inappropriate destination.

PLC’s offerings include:

• State-of-the-art returns processing systems with customized reporting provide extensive data for making business decisions.
• Warehouse centers positioned strategically throughout the U.S. to streamline your returns process and decrease associated transportation cost
• Complete processing operations that handle the pick-up of product through the required financial transactions, designed to reduce inventory and increase cash flow
• Flexible asset recovery and liquidation options maximize value recovery and reduce obsolescence
• Rework and reticketing of items to place goods back into the marketplace sooner

Our highly trained team of Reverse Logistics professionals can assist you in designing a solution that leverages your returns into a competitive advantage!